Get the diagnostic information

  1. Click Start, type Event Viewer, and press Enter (or Run eventvwr.msc.)
  2. On the left pane, expand Event Viewer (Local) > Applications and Services Logs > Microsoft > Windows.
  3. Check for available logs under these categories:
    • AppxPackagingOM > Microsoft-Windows-AppxPackaging/Operational
    • AppXDeployment-Server > Microsoft-Windows-AppXDeploymentServer/Operational

Start by looking at the logs under AppXDeployment-Server. If the error was caused by 0x80073CF0 or ERROR_INSTALL_OPEN_PACKAGE_FAILED, additional details may be present in the AppxpackagingOM logs.

You can also use the Get-AppxLog command in PowerShell to get the first few logged events. The following example displays the logs associated with the most recent deployment operation.

Get-Appxlog

The following example displays the logs associated with the most recent deployment operation in an interactive table in a separate window.

Get-Appxlog | Out-GridView