Introduction

Microsoft Intune, provides tools for managing devices and applications. One of the key features is Role-Based Access Control (RBAC), which allows administrators to assign specific roles to users, ensuring secure and efficient management. This article explores the various Endpoint Manager roles in Intune and provides a step-by-step guide to implementing extra roles.

What are Endpoint Manager Roles in Intune?

Endpoint Manager roles in Intune are predefined sets of permissions that determine what actions users can perform within the Intune environment. These roles help organizations delegate administrative tasks while maintaining control over access to sensitive information.

Key Endpoint Manager Roles in Intune

  1. Intune Administrator: Full access to all Intune features and settings.
  2. Policy and Profile Manager: Manages device configuration profiles, compliance policies, and conditional access settings.
  3. Application Manager: Manages app deployment and configuration.
  4. Help Desk Operator: Provides support to end-users, including remote assistance and device troubleshooting.
  5. Read-Only Operator: View-only access to Intune settings and reports.

Benefits of Using Endpoint Manager Roles

  1. Enhanced Security: By assigning roles based on job functions, organizations can minimize the risk of unauthorized access.
  2. Efficient Management: Roles streamline administrative tasks, making it easier to manage large numbers of users and devices.
  3. Compliance: Ensures that only authorized personnel have access to sensitive data, aiding in regulatory compliance.

Step-by-Step Implementation of Endpoint Manager Roles in Intune

Step 1: Access the Microsoft Endpoint Manager Admin Center

  1. Sign in to the Microsoft Intune Admin Center.
  2. Navigate to Tenant administration > Roles.
    Intune Role-Based Access

Step 2: Create a Custom Role (if needed)

  1. Click on + Create to start creating a new Intune role.
  2. Enter a Name and Description for the role.
    Intune Role-Based Access

Step 3: Select Permissions

  1. Under Permissions, select the specific permissions you want to assign to this role.
  2. Click Next to proceed.
    Intune Role-Based Access

Step 4: Assign the Role to Users or Groups

  1. After creating the role, go to Assignments.
  2. Click on + Assign to assign the role to users or groups.
  3. Select the Scope (Groups) to define which groups the role will apply to.
  4. Choose the Members (users or groups) who will be assigned this role.
  5. Click Next and then Create to finalize the assignment.

Step 5: Review and Audit Role Assignments

  1. Regularly review role assignments to ensure they align with current organizational needs.
  2. Use the Audit logs in the Endpoint Manager admin center to track changes and access.
  3. To enable Audit Logs, go to Reports, under Azure monitor, click Log analytics.
    Intune Role-Based Access
  4. Click Add diagnostic setting.
    Intune Role-Based Access
  5. Set your destination and click on Save.

Example: Assigning the Policy and Profile Manager Role

Step-by-Step Example

  1. Sign in to the Microsoft Endpoint Manager admin center.
  2. Navigate to Tenant administration > Roles.
  3. Click on Policy and Profile Manager.
  4. Go to Assignments and click + Assign.
  5. Under Scope (Groups), select the group that will manage device policies and profiles.
  6. Under Members, add the users who will be responsible for managing these settings.
  7. Click Next and then Create to complete the assignment.

Best Practices for Managing Endpoint Manager Roles

  1. Principle of Least Privilege: Assign the minimum necessary permissions to users.
  2. Regular Audits: Periodically review role assignments and permissions.
  3. Documentation: Keep detailed records of role assignments and changes.
  4. Training: Ensure administrators and users understand their roles and responsibilities.

 

Paul Cobben