In the modern workplace, ensuring optimal device performance and user experience is crucial. Microsoft Intune’s Endpoint Analytics provides valuable insights to help IT administrators proactively manage and improve device health and performance. This article will guide you through the process of enabling Endpoint Analytics in Microsoft Intune, highlighting its benefits and key features.

What is Endpoint Analytics?

Endpoint Analytics is a feature within Microsoft Intune that offers insights into the performance and health of your organization’s devices. It helps identify and resolve issues that may affect user productivity, such as long boot times or software configurations that aren’t optimized. By leveraging these insights, IT teams can make data-driven decisions to enhance the end-user experience.

Benefits of Endpoint Analytics

  1. Improved User Productivity: By identifying and addressing performance bottlenecks, Endpoint Analytics helps ensure that users can work efficiently without unnecessary interruptions.
  2. Proactive IT Management: IT administrators can detect and resolve issues before they escalate, reducing the number of help desk tickets and improving overall IT support efficiency.
  3. Data-Driven Insights: Endpoint Analytics provides detailed reports and metrics, enabling IT teams to make informed decisions about device management and optimization.

Prerequisites for Enabling Endpoint Analytics

Before enabling Endpoint Analytics, ensure that your environment meets the following prerequisites:

  • Devices must be running Windows 10 version 1903 or later.
  • Devices should be Microsoft Entra joined or hybrid joined.
  • Ensure network connectivity to the Microsoft public cloud.
  • Appropriate licensing for Microsoft Intune.

Steps to Enable Endpoint Analytics

  1. Access the Intune Admin Center: Navigate to the Microsoft Intune admin center and sign in with your administrator credentials.
  2. Navigate to Endpoint Analytics: Go to Reports > Endpoint Analytics.
    Intune Endpoint Analytics
  3. Start Data Collection: On the Endpoint Analytics introduction page, select the devices you want to collect data from. You can choose between all cloud-managed devices, selected devices, or specify later.
  4. Configure Data Collection Policy: Create a profile for data collection. Go to Devices > Manage Devices > Configuration > Policies > + Create > New Policy. Select Windows 10 and later as the platform, and Templates as the profile type and select Windows health monitoring.
  5. Fill in the name and description and click Next.
  6. Enable Data Collection: In the configuration settings, Enable health monitoring to collect event information from supported devices. Set the Scope to Endpoint Analytics and click Next.
    Intune Endpoint Analytics
  7. Assign the policy to the appropriate group(s) and click 2 x Next.
  8. Review and Save: Review your settings and click on Create to save the policy. Data collection will begin, and you can start viewing insights in the Endpoint Analytics dashboard.

Key Features of Endpoint Analytics

  • Startup Performance: Analyze boot times and identify factors causing delays.
  • Application Reliability: Monitor app crashes and performance issues.
  • Device Compliance: Ensure devices meet organizational compliance standards.
  • User Experience Metrics: Gain insights into user experience and satisfaction.

 

Paul Cobben